Refund Policy for Ganitwala EdTech

Last Updated: 31/07/2024

At Ganitwala EdTech, we strive to provide high-quality educational services and content to our users. We understand that circumstances may arise where you might need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities.

1. Eligibility for Refund:

• Refunds are applicable only within the first Seven days from the date of purchase/Enrollment.

• To be eligible for a refund, the user must not have accessed more than 15% of the course content.

2. Non-Refundable Items:

• Certain services, such as downloadable content or live coaching sessions, may be non-refundable once accessed.

3. How to Request a Refund:

• Refund requests must be submitted in writing to  ganitwala.help@gmail.com within the eligible refund period.

• Include your name, username, the course/product name, and the reason for your refund request.

4. Refund Processing:

• Refunds will be processed within Five business days of receiving a valid refund request.

• The refund will be credited to the original payment method used during the purchase.

5. Course Cancellations:

• Ganitwala EdTech reserves the right to cancel a course or program. In such cases, users will be eligible for a full refund.

6. Changes to the Refund Policy:

• Ganitwala EdTech may update this refund policy periodically. Users will be notified of any changes.

7. Contact Information:

• If you have any questions about our refund policy, please contact our customer support at ganitwala.help@gmail.com .

By Enrolling in our courses or using our services, you agree to abide by the terms outlined in this Refund Policy.